Why would eligible people decline an offer of welfare services? In regard to this question and in the context of changes in the welfare state, this paper discusses the shift 'from entitlements to provisions'. After sketching the size of non-take-up and the social composition of those declining the offer of services, some tentative reasons or motives for non-take-up are presented. The discussion is derived from various approaches including the capability approach, Dahrendorf's approach of the “modern social conflict”, and social quality (...) theory. These approaches are placed in the perspective of the “person,” as in the group/grid scheme developed by anthropologist Mary Douglas. The paper concludes that, in order to understand the phenomenon of non-take-up, a differentiated conception of the person, for which SQT is a prime inspiration, is a condition sine qua non. (shrink)

Social rights were to be the completion of the citizenship status of all members within a political community. Through a variety of causes the development of these rights has been arrested. The article sketches some of the origins of the present predicament of rights and citizenship. The article is informed by the hope that the arguments it puts forward may contribute to a renewed discussion on the necessity and promises of an EU form of citizenship that is worth instituting and (...) emulating. (shrink)

The conducive economy challenges both the conceptual foundations and the practices of present-day economies. In the Netherlands, a few initiatives during the 1980s and early 1990s looked promising, in particular, as these initiatives focused on work quality as one major precondition for reducing disability and enhancing labor participation. Prospects are less bright today. Ever larger slices of governmental monetary, financial, economic, and social policies become market oriented, as distinct from conducivity oriented. The instrument of the covenant, nonetheless, may prove worthwhile (...) in further promoting the banner of work quality. (shrink)

Social innovation is becoming a core value of the EU flagship initiative Innovation Union, but it is not clearly demarcated as it covers a wide field of topics. To understand social innovation within European policymaking a brief outline is given of EC policy developments on innovation and on workplace innovation. Definitions of social innovation formulated at the societal level and the organizational or workplace level are discussed. Empirical research findings of workplace innovation in the Netherlands are presented as examples showing (...) that workplace innovation activities boost organizational performance. The article explores the relation between workplace innovation and social innovation, and concludes that policy developments in the EU can be studied with the theory of social quality, provided that the latter in its empirical approach focuses on how individuals together constitute innovations. (shrink)