Conversational interfaces are becoming ubiquitous in an increasing number of application domains as Artificial Intelligence, Natural Language Processing and Machine Learning methods associated with the recognition, understanding and generation of natural language advance by leaps and bounds. However, designing the dialog model of these systems is still a very demanding task requiring a great deal of effort given the number of information sources to be considered related to the analysis of user utterances, interaction context, information repositories, etc. In this paper, (...) we present a general framework for increasing the quality of the system responses by combining a statistical dialog management technique and a deep learning-based intention recognizer that allow replacing the system responses initially selected by the statistical dialog model with other presumably better candidates. This approach is portable to different task-oriented domains, a diversity of methodologies for dialog management and intention estimation techniques. We have evaluated our two-step proposal using two conversational systems, assessed several intention recognition methodologies and used the developed modules to dynamically select the system responses. The results of the evaluation show that the proposed framework achieves satisfactory results by making it possible to reduce the number of non-coherent dialog responses by replacing them by more coherent alternatives. (shrink)

A sustainable supply chain management strategy reduces risks and meets environmental, economic and social objectives by integrating environmental and financial practices. In an ever-changing environment, supply chains have become vulnerable at many levels. In a global supply chain, carefully tracing a product is of great importance to avoid future problems. This paper describes a self-updating smart contract, which includes data validation, for tracing global supply chains using blockchains. Our proposal uses a machine learning model to detect anomalies on traceable data, (...) which helps supply chain operators detect anomalous behavior at any point in the chain in real time. Hyperledger Caliper has been used to evaluate our proposal, and obtained a combined average throughput of 184 transactions per second and an average latency of 0.41 seconds, ensuring that our proposal does not negatively impact supply chain processes while improving supply chain management through data anomaly detection. (shrink)