Adopting a communication as constitutive of organization (CCO) perspective on ethics and corporate social responsibility (CSR) invites us to create the conditions of a dialogue, discussion, or debate between various stakeholders, who can then try to confront their respective positions on a given issue, and possibly come to a decision regarding how a situation should be evaluated and/or responded to. As shown in this article, getting human stakeholders to voice their concerns about a specific situation is a way not only (...) to rationally confront multiple viewpoints on what should be done about it (à la Habermas) but also to allow elements of this situation to reveal themselves in a discussion. This is why any ethical decision has to experience a form of undecidability and surprisability. When beliefs and opinions can be called into question, it means that participants are ready to become attentive to what a situation might surprisingly call for. Communication is therefore a matter of ventriloquism, as human participants should also be considered the means by which elements of a situation manage to express themselves in a discussion, dictating specific courses of action over others. This concretely means that multiple voices can be heard in such a scene: not only the voices of the human stakeholders who speak to each other but also the voices of facts, principles, future generations, ecosystems, populations that are made to say things through these various turns of talk. (shrink)

Analyses of embodied interaction still appear to explicitly or implicitly defend a human-centered approach to language and body in the material world. In this article, we propose to decenter our analytical position by acknowledging what artifacts, tools and architectural elements contribute to human activities and practices. Starting from a ‘ventriloqual’ perspective on communication, we demonstrate that the accountable character of people’s activities presupposes a form of material agency that tends to be neglected in our analyses. Far from neglecting human beings’ (...) contributions to their own activities, we show that this approach allows us to acknowledge their capacity to skillfully react and respond to what things indicate, say, or tell them to do. It is, we contend, in this back-and-forth process of actions and reactions that a certain dialogicity of things can be recognized. Decentering the analytical position by focusing on how things traceably contribute to shaping human interactions has, we contend, dramatic theoretical and methodological consequences. In the discussion we argue that resistance in taking a ventriloqual perspective to analyze the social life of things partially depends on its impact on the sensitive notion of responsibility. (shrink)

Following Alvesson and Kärreman's influential essay on the modes and interpretation of organizational discourse, this article reports on a longitudinal study of naturally occurring interactions that took place before, during, and after a meeting between representatives of Médecins sans Frontières, a well-known humanitarian organization, and representatives of local health centers in a region of the Democratic Republic of Congo. This episode is used to exemplify the fruitfulness of adopting a view that incorporates two dimensions of discourse, that is, what Alvesson (...) and Kärreman identify as its transient and muscular nature. The longitudinal aspect of our study allows us to show what interactants accomplish in particular settings, while illustrating a crucial aspect of the trans-local dimension of their talk. As shown in this article, a given Discourse must be embodied, materialized or even incarnated in discourses, that is, tokens of text or talk, in order for it to be reproduced, sustained and transported from one point to another, that is, to become what Latour calls an immutable mobile. A given Discourse can thus maintain its shape across time and space only if a lot of interactive work is done to assure the stability of its associations in the ordinary day-to-day activity of the people who embody it. (shrink)

Dans cet article, je présente le principe d’irréductibilité de Bruno Latour et je démontre dans quelle mesure cette thèse de l’irréduction amène à la défense d’une ontologie relationnelle, autrement dit, une ontologie basée sur la réalité des relations qui composent notre monde, de même que sur une conception relative et graduelle des modes d’existence. Par ailleurs, je propose de tirer les conséquences de ce positionnement ontologique pour l’étude des interactions et, plus généralement, des phénomènes communicationnels.In this paper, I present Bruno (...) Latour’s principle of Irreducibility, and I explain the extent to which his thesis leads to the defense of a relational ontology, that is, an ontology based on the reality of the relations that compose our world, as well as on a gradual and relative view of modes of existence. I then draw the consequences of this ontological positioning for the study of interaction and, more generally, communicative phenomena. (shrink)

This paper proposes to explore the mechanisms by which speaking, writing and, more generally, interacting pragmatically contribute to the mode of being and acting of social forms, whether these forms be identities, relations or collectives. Such an approach to pragmatics, which we propose to call constitutive, amounts to showing, both theoretically and empirically, that human interactants are not the only ones who should be deemed as “doing things with words”, but that otherfigures— which can take the form of policies, statuses, (...) tools, groups, collectives, etc. — can also be identified as beingactivein a given situation, especially through the way they are mobilized and staged in interaction. According to this approach, interactions can therefore be considered dislocated loci where specific con-figurations are produced and embodied. As we will see, such a constitutive view also allows us to deal with issues of power, authority and responsibility, three questions that tend to be relatively marginalized in pragmatic studies, especially when a performative and interactive viewpoint is adopted. (shrink)

While artists often present their works as communicating to and through them, this idea has rarely been taken seriously, nor empirically studied from a communicational perspective. Building upon the pragmatist tradition, we show how this particular form of communication takes place. Using Peirce’s concept of abduction, we argue that a creative process essentially happens when a resonance between two materials leads to the unification of these materials into a new whole. Drawing upon a case study, we show how we can (...) retrace such resonances by paying close attention to the interactions between participants collectively involved in a creative project. This paper makes an important contribution to communication studies by revealing the communicational mechanism of our creative impulsions. It also opens new avenues for the study of artistic endeavors as well as other creative activities such as science, politics, or design. (shrink)

Résumé Lors d’un procès, les questions introductives en début d’interrogatoire peuvent aider non seulement à mettre le témoin à l’aise, mais également à le personnaliser, c’est-à-dire de le présenter sous un jour particulier, ce qui peut jouer sur sa crédibilité et l’empathie du décideur à son endroit. Cet article vise à mettre en évidence les mécanismes discursifs sous-jacents à ce processus et à illustrer empiriquement comment les réponses aux questions introductives y participent. À l’aide de l’approche ventriloque de la communication, (...) un extrait du témoignage d’un ex-maire de la ville de Montréal à la Commission Charbonneau est analysé en profondeur. L’analyse que nous proposons contribue à mieux comprendre ce qui se joue lors d’un témoignage, celui-ci devenant, selon notre perspective, ce lieu constamment disloqué dans lequel plusieurs figures se mettent à littéralement faire des choses et dire des choses afin qu’un témoin gagne ou perde la faveur du décideur. (shrink)

In proposing a next step in loosening the restriction of action to humans, this paper explores what we call the agency of attitudes and especially the ethical and practical questions that such recognition should entail. In line with Actor-Network Theory, we suggest that attitudes, passions and emotions can be seen to have agency in a similar vein as tangible agents (e.g., technological devices, texts, machines). We illustrate this suggestion using an example of socialization towards pain experienced during sports. Finally, we (...) propose that the awareness of attitude’s agency extends rather than reduces the ownership of choice of people, as it facilitates making “true decisions.”. (shrink)