Negative attitudes toward robots are considered as one of the psychological factors preventing humans from interacting with robots in the daily life. To verify their influence on humans‘ behaviors toward robots, we designed and executed experiments where subjects interacted with Robovie, which is being developed as a platform for research on the possibility of communication robots. This paper reports and discusses the results of these experiments on correlation between subjects’ negative attitudes and their behaviors toward robots. Moreover, it discusses influences (...) of gender and experience of real robots on their negative attitudes and behaviors toward robots. (shrink)

This paper presents a cross-cultural study on peoples’ negative attitude toward robots. 467 participants from seven different countries filled in the negative attitude towards robots scale survey which consists of 14 questions in three clusters: attitude towards the interaction with robots, attitude towards social influence of robots and attitude towards emotions in interaction with robots. Around one half of them were recruited at local universities and the other half was approached through Aibo online communities. The participants’ cultural background had a (...) significant influence on their attitude and the Japanese were not as positive as stereotypically assumed. The US participants had the most positive attitude, while participants from Mexico had the most negative attitude. The participants from the online community were more positive towards robots than those not involved. Previous experience in interacting with Aibo also had a positive effect, but owning an Aibo did not improve their attitude. (shrink)

To investigate whether people with social anxiety have less actual and “anticipatory” anxiety when interacting with a robot compared to interacting with a person, we conducted a 2 × 2 psychological experiment with two factors: social anxiety and interaction partner. The experiment was conducted in a counseling setting where a participant played the role of a client and the robot or the confederate played the role of a counselor. First, we measured the participants’ social anxiety using the Social Avoidance and (...) Distress Scale, after which, we measured their anxiety at two specific moments: “anticipatory anxiety” was measured after they knew that they would be interacting with a robot or a human confederate, and actual anxiety was measured after they actually interacted with the robot or confederate. Measurements were performed using the Profile of Mood States and the State–Trait Anxiety Inventory. The results indicated that participants with higher social anxiety tended to feel less “anticipatory anxiety” and tension when they knew that they would be interacting with robots compared with humans. Moreover, we found that interaction with a robot elicited less tension compared with interaction with a person regardless of the level of social anxiety. (shrink)

A great deal of research has been performed recently on robots that feature functions for communicating with humans in daily life, i.e., communication robots. We consider it important to develop methods to measure humans’ attitudes and emotions that may prevent them from interaction with communication robots, as indices to study short-term and long-term interaction between humans and communication robots. This study is aimed at exploring the influence of negative attitudes toward robots, focusing on applications of communication robots to daily-life services. (...) First, a scale of negative attitudes toward robots consisting of three subordinate scales, “negative attitudes toward situations of interaction with robots,” “negative attitudes toward the social influence of robots,” and “negative attitudes toward emotions in interaction with robots,” was developed based on a data sample comprising of 263 Japanese university students. This scale was administered to 240 Japanese university students to confirm its validity and reliability. In this paper, we report on the results of analyses of these data samples. Moreover, we discuss some future problems including a comparison of attitudes toward robots between nations. (shrink)

We found that children sometimes abused a social robot placed in a shopping mall hallway. They verbally abused the robot, repeatedly obstructed its path, and sometimes even kicked and punched the robot. To investigate the reasons for the abuse, we conducted a field study in which we interviewed visiting children who exhibited serious abusive behaviors, including physical contact. We analyzed interview contents to determine whether the children perceived the robot as human-like, why they abused it, and whether they thought that (...) the robot would suffer from their abusive behavior. We obtained valid interviews from 23 children over 13 days of observations. We found that 1) the majority of the children engaged in abuse because they were curious about the robot’s reactions or enjoyed abusing it and considered it human-like, and 2) about half of them believed the robot was capable of perceiving their abusive behaviors. (shrink)

In the present study, qualitative and quantitative studies were conducted to explore differences between stakeholders in expectations of gendered robots, with a focus on their specific application in the field of psychotherapy. In Study I, semi-structured interviews were conducted with 18 experts in psychotherapy to extract categories of opinions regarding the use of humanoid robots in the field. Based on these extracted categories, in Study II, an online questionnaire survey was conducted to compare concrete expectations of the use of humanoid (...) robots in psychotherapy between 50 experts and 100 nonexperts in psychotherapy. The results revealed that compared with the female participants, the male participants tended to prefer robots with a female appearance. In addition, compared with the experts, the nonexperts tended not to relate the performance of robots with their gender appearance, and compared with the other participant groups, the female expert participants had lower expectations of the use of robots in the field. These findings suggest that differences between stakeholders regarding the expectations of gendered robots should be resolved to encourage their acceptance in a specific field. (shrink)

In order to investigate the influence of participants’ age on their image of robots in Japan, a pilot research was completed by 371 visitors at a robot exhibition held at a commercial facility in Japan, based on the questionnaire consisting of four open-ended questions. The comparison of younger, adult, and elderly groups, found that: in the younger age group, images of robots are ambiguous about near future assumptions, preferences, and antipathy, the adult group assumes that communication robots will appear in (...) the near future, but actually expects robots to function in non-communication tasks such as household duties and dangerous tasks, and experiences great anxiety and fear about social relationships between robots and humans, the elderly group assumes that both communication and non-communication robots will appear in the near future, but actually expects robots to function in communication tasks such as service in public settings and providing care at home or in welfare facilities, and is very concerned about the physical and ecological damage that robots may cause. Although the pilot study had a problem of sample bias on participant selection and distributions of gender and age, it can lead to some predictions on social acceptance of robots in Japan. Keywords: Robots, images, age differences, social research. (shrink)

Although Japanese society has become aware of some types of robots, social acceptance of robots is still not widespread. This study conducted an online questionnaire survey to investigate the relationships between experiences with and knowledge of vacuum, pet-type, and communication robots and acceptance of these robots, including the intention to use and trust. The results suggested that experiences with, knowledge of functions, and acceptance of the robots differed depending on the type of robot, and the influence of these factors on (...) acceptance of the robots also differed depending on the robot types. (shrink)

Involuntary eye movement during gaze fixation, referred to as fixational eye movement, consists of two types of components: a Brownian motion like component called drifts-tremor and a ballistic component called microsaccade with a mean saccadic amplitude of about 0.3° and a mean inter-MS interval of about 0.5 s. During GZ fixation in healthy people in an eccentric position, typically with an eccentricity more than 30°, eyes exhibit oscillatory movements alternating between centripetal drift and centrifugal saccade with a mean saccadic amplitude (...) of about 1° and a period in the range of 0.5–1.0 s, which has been known as the physiological gaze-evoked nystagmus. Here, we designed a simple experimental paradigm of GZ fixation on a target shifted horizontally from the front-facing position with fewer eccentricities. We found a clear tendency of centripetal DRT and centrifugal MS as in GEN, but with more stochasticity and with slower drift velocity compared to GEN, even during FEM at GZ positions with small eccentricities. Our results showed that the target shift-dependent balance between DRT and MS achieves the GZ bounded around each of the given targets. In other words, GZ relaxes slowly with the centripetal DRT toward the front-facing position during inter-MS intervals, as if there always exists a quasi-stable equilibrium posture in the front-facing position, and MS actions pull GZ intermittently back to the target position in the opposite direction to DRT. (shrink)

The individual physical appearances of robots are considered significant, similar to the way that those of humans are. We investigated whether users prefer robots with male or female physical appearances for use in daily communication situations and whether egalitarian gender role attitudes are related to this preference. One thousand adult men and women aged 20–60 participated in the questionnaire survey. The results of our study showed that in most situations and for most subjects, “males” was not selected and “females” or (...) “neither” was selected. Moreover, the number of respondents who chose “either” was higher than that who chose “female.” Furthermore, we examined the relationship between gender and gender preference and confirmed that the effect of gender on the gender preference for a robot weakened when the human factor was eliminated. In addition, in some situations for android-type robots and in all situations for machine-type robots, equality orientation in gender role attitudes was shown to be higher for people who were not specific about their gender preferences. It is concluded that there is no need to introduce a robot that specifies its gender. Robots with a gender-neutral appearance might be more appropriate for applications requiring complex human–robot interaction and help avoid reproducing a gender bias. (shrink)

This paper reports the results of questionnaire-based research conducted at an exhibition of interactive humanoid robots that was held at the Osaka Science Museum, Japan. The aim of this exhibition was to investigate the feasibility of communication robots connected to a ubiquitous sensor network, under the assumption that these robots will be practically used in daily life in the not-so-distant future. More than 90,000 people visited the exhibition. A questionnaire was given to the visitors to explore their opinions of the (...) robots. Statistical analysis was done on the data of 2,301 respondents. It was found that the visitors’ opinions varied according to age; younger visitors did not necessarily like the robots more than elderly visitors; positive evaluation of the robots did not necessarily conflict with negative evaluations such as anxiety; there was no gender difference; and there was almost no correlation between opinions and the length of time spent near the robots. (shrink)

This paper discusses the meaning that interactive software agents and robots have in the context of mental therapy. This theoretical discussion is undertaken from a psychological and sociological perspective. It investigates what happens when interactive agents are introduced into current social situations. Methods of mental therapy vary from therapeutic conversation between clients and human therapists to interaction between clients and therapeutic animals such as dogs. This paper focuses on applications of interactive software agents and robots that substitute as autonomous artifacts (...) behaving like humans for human therapists. In addition, some implications and policies for applications of interactive software agents and robots in mental therapy are discussed. (shrink)