The Influence of Retail Management’s Use of Social Power on Corporate Ethical Values, Employee Commitment, and Performance [Book Review]

Journal of Business Ethics 97 (3):341 - 363 (2010)

Recent cases in retailing reflect that ethics have a major impact on brands and performance, in turn, demonstrating that brand owners, employees, and consumers focus on ethical values. In this study, we analyze how various sources of social power affect corporate ethical values, retailer's commitment to the retail organization, and ultimately sales and service quality. Multisource data based on a sample of 225 retailers indicated a strong link between power, ethics, and commitment and that these affected output performance
Keywords business ethics  power  stakeholder  retailing  mystery shoppers  ethical values
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DOI 10.1007/s10551-010-0523-0
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The Ethical Backlash of Corporate Branding.Guido Palazzo & Kunal Basu - 2007 - Journal of Business Ethics 73 (4):333-346.

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Business Ethics and the Development of Intellectual Capital.Hwan-Yann Su - 2014 - Journal of Business Ethics 119 (1):87-98.

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