Abstract:We analyzed data from a survey of employees of a large military base in order to assess possible differences in the whistle-blowing process due to type of wrongdoing observed. Employees who observed perceived wrongdoing involving mismanagement, sexual harassment, or unspecified legal violations were significantly more likely to report it than were employees who observed stealing, waste, safety problems, or discrimination. Further, type of wrongdoing was significantly related to reasons given by employees who observed wrongdoing but did not report it, across (...) all forms of wrongdoing. However, the primary reason that observers did not report it was that they thought nothing could be done to rectify the situation. Finally, type of wrongdoing was significantly related to the cost of the wrongdoing, the quality of the evidence about the wrongdoing, and the comprehensiveness of retaliation against the whistle-blower. These findings suggest that type of wrongdoing makes a difference in the whistle-blowing process, and it should be examined in future research. (shrink)

When successful and ethical managers are alerted to possible organizational wrongdoing, they take corrective action before the problems become crises. However, recent research [e.g., Rynes et al. (2007, Academy of Management Journal50(5), 987–1008)] indicates that many organizations fail to implement evidence-based practices (i.e., practices that are consistent with research findings), in many aspects of human resource management. In this paper, we draw from years of research on whistle-blowing by social scientists and legal scholars and offer concrete suggestions to managers who (...) are interested in encouraging internal reporting of problems requiring attention, and to observers of questionable activity who are considering reporting it. We also identify ways that research suggests policy-makers can have a more positive influence. We hope that these suggestions will help foster evidence-based practice regarding whistle-blowing. (shrink)

The mind is a powerful anticipatory device. It frequently makes predictions about the future, telling us not only how the world might or will be, but also how it should be - or better - how we would like it to be. This book explores anticipation-based emotions - the emotions associated with the interaction between 'what is' and 'what is not '.

We present an analysis of emotional experience in terms of beliefs and desires viewed as its minimal cognitive constituents. We argue that families of emotions can be identified because their members share some of these constituents. To document this claim, we analyze one family of emotions—which includes the feeling of inferiority, admiration, envy, and jealousy—trying to show that the distinctiveness of each emotion is due to the specific compound of beliefs and desires it implies, whereas the kinship among related emotions (...) is due to their sharing of cognitive or motivational components. Finally, we address the gestalt problem, that is, the question of how it is possible that emotions, although consisting of several “atomic” elements, are felt as unitary experiences. (shrink)

This work provides an analysis of the basic cognitive components of envy. In particular, the roles played by the envious party's social comparison with, and ill will against, the better off are emphasised. The ill will component is characterised by the envier's ultimate goal or wish that the envied suffer some harm, and is distinguished from resentment and sense of injustice, which have often been considered part of envy. The reprehensible nature of envy is discussed, and traced back to the (...) analysis of its components. Finally, we explore both points of overlap and distinguishing features between envy and other emotions such as jealousy or emulation, and make a few general remarks, pointing to the necessity of overcoming conceptual looseness in the notion of envy. (shrink)

ABSTRACT:In 2010,Business Ethics Quarterlypublished ten articles that considered the potential contributions to business ethics research arising from recent scholarship in a variety of philosophical and social scientific fields (strategic management, political philosophy, restorative justice, international business, legal studies, ethical theory, ethical leadership studies, organization theory, marketing, and corporate governance and finance). Here we offer short responses to those articles by members ofBusiness Ethics Quarterly’s editorial board and editorial team.

Contempt and disgust share a number of features which distinguish them from other hostile emotions: they both present two distinct facets—a nonmoral facet and a moral one; they both imply a negative evaluation of the dispositional kind as well as disrespect towards the target of the feeling; and they trigger avoidance and exclusion action tendencies. However, while sharing a common core, contempt and disgust are in our view distinct emotions, qualified by different cognitive-motivational features. Contempt is felt exclusively towards human (...) targets, and implies sense of superiority over them, pessimistic feelings about their possibility of betterment, detachment from them, and avoidance driven by detachment; whereas disgust can be directed at a wide range of possible targets, and implies contamination sensitivity, fear of contamination, and fear-driven avoidance. The differences between contempt and disgust are related to the different kinds of standard against which the target is evaluated, and the different kinds of disrespect engendered by the negative evaluation. (shrink)

This work proposes an analysis of the cognitive and motivational components of hope, its basic properties, and the affective dispositions and behaviors it is likely to induce. In our view current treatments of hope do not fully account for its specificity, by making hope overlap with positive expectation or some specification of positive expectation. In contrast, we attempt to highlight the distinctive features of hope, pointing to its differences from positive expectation, as well as from a sense of successful agency, (...) optimism, trust, and faith. Fear and anxiety are also addressed, and the latter is analyzed as a state of mind implying both fear and hope. Finally, the relationship between hope and motivation is explored, and “active” hope is compared with “passive” hope. Some concluding remarks summarize the results of our analysis, and stress the role of hope in fostering the individual’s well-being. (shrink)

The widespread assumption that anger is a response to wrongdoing and motivates people to sanction it, as well as the lack of distinction between resentment and indignation, obscure notable differences among these three emotions in terms of their specific beliefs, goals, and action tendencies, their nonmoral or moral character, and the kinds of moral claim implied. We provide a cognitive-motivational analysis of anger, resentment, and indignation, showing that, while sharing a common core, they are distinguishable from one another because they (...) comprise nonoverlapping belief–goal compounds. We also emphasize the usefulness of applying a belief–goal analysis to kin emotions because, by comparison, one can sharpen the analysis and identify the distinctive features of each of them. (shrink)

This work aims to identify the constituents of forgiveness in terms of the forgiver's beliefs and motivating goals. After addressing the antecedents of forgiveness—a perceived wrong—and distinguishing the notion of mere harm from that of offense, we describe the victim's typical retributive reactions—revenge and resentment—and discuss their advantages and disadvantages. Then we focus on the forgiver's mind-set, pointing to the relationship between forgiveness and acceptance of the wrong, addressing the forgiver's motivating goals, and discussing both their self-interested and altruistic implications. (...) In so doing we also discuss the role of the forgiver's positive feelings towards the offender, arguing that, however important, they are unnecessary to forgiveness. We finally identify two kinds of forgiveness—conditional and unconditional—suggesting that they are grounded on different notions of “worth.”. (shrink)

This work presents an analysis of the feeling of guilt and in particular of the cognitive defenses against it. It shows how the need to avoid or mitigate the feeling, with the suffering implied, affects the perception and judgment of oneself and others. It is in fact claimed that to copy with their guilt people try to alter the appraisal processes implied by the emotion. Once described the main cognitive components of the feeling of guilt, an analysis is offered of (...) the interventions of the cognitive defenses on such components, to alter the original appraisal processes underlying the feeling. (shrink)

Research on whistle-blowing has been hampered by a lack of a sound theoretical base. In this paper, we draw upon existing theories of motivation and power relationships to propose a model of the whistle-blowing process. This model focuses on decisions made by organization members who believe they have evidence of organizational wrongdoing, and the reactions of organization authorities. Based on a review of the sparse empirical literature, we suggest variables that may affect both the members' decisions and the organization's responses.

We argue in favor of the adaptive value of acceptance and that it deserves a definite status within the 'positive paradigm'. Acceptance currently suffers from ambiguous connotations because of its lack of optimistic biases and its similarity to resignation. We endeavor to show that acceptance and resignation are distinct attitudes by exploring their relationships with various phenomena-frustration, disappointment, expectation, positive thinking, replanning, and accuracy. The resulting distinguishing features of acceptance-thriving versus returning to baseline; realistic optimism versus hopelessness; persistence and flexible (...) replanning versus disengagement-are crucial for adaptive coping, and appear to be in keeping with the positive paradigm. (shrink)

In lieu of an abstract, here is a brief excerpt of the content:Commentary on “Towards a Design-Based Analysis of Emotional Episodes”Cristiano Castelfranchi (bio) and Maria Miceli (bio)Keywordsgrief, suffering, attachment, agent architectureThis paper is significant in many respects: its approach (the design-based analysis); its proposed architecture; its description of grief; and its self-control/perturbance theory. We would offer some remarks on each of these aspects.AI: Back to the FutureAfter some years of crisis, AI seems now to have recovered its original challenging attitude (...) and its identity. In particular all the original ambitions of AI have been renewed under the label of “autonomous agents” (see, for example, Russell and Norvig 1995; Wooldridge and Jennings 1995). This paper and its authors are good representatives of this challenging attitude. Of course, the AI appearing at century’s end is different from, say, the AI of the 1980s. AI systems and models are now conceived for reasoning and acting in open unpredictable worlds, with limited and uncertain knowledge, in real time, with bounded (both cognitive and material) resources, with hybrid architectures, interfering—either co-operatively or competitively—with other systems. The new password for the AI of the 1990s is interaction (Bobrow 1991): interaction with an evolving environment; among several, distributed and heterogeneous artificial systems in a network; with human users; and among humans through computers.This renewed AI, however different though it is in some ways, can be understood as returning to its original aim of modeling “intelligence”: not only static and isolated sub-functions of intelligence but the integrated and pragmatic functioning of autonomous agent architectures as against algorithms. Our renewed AI, based on architectures, can again have important exchanges with other (psychological and social) sciences. This paper is a good example of the fruitful cross-fertilization of ideas which may result from such exchanges. It was indeed just this which originally gave rise to cognitive science.The ArchitectureThe proposed architecture, although quite speculative, and—as the authors themselves emphasize—very much a first sketch, is directly relevant to this new AI. In fact, recent research efforts in the agent-architecture domain are focused exactly on the problem of “goal dynamics” [End Page 129] or “motive processing,” which is the core of this architecture, and on the problem of integrating reactivity and deliberation. Compared with current AI architectures (for example, BDI systems) it is important to note that this “motive-processing” architecture is not yet formalized or implemented to the same extent. On the other hand, it is more interesting from a psychological point of view, and is already able to give us some important insights into human emotions, in particular those emotions (like grief) that involve all or total loss of control of management processes.The Report-Based Analysis of GriefThe report-based description of grief provides a persuasive and rich basis for both modeling and discussing the model. The relevant features of this emotion are well characterized with reference to the self-control problem and motive-processing (though, as we shall see, to use grief as an example of those emotions that involve all or total loss of control of thought processes may provide a partially distorted view of grief itself). In particular, we would stress the relevance of the “intrusive” character of grief-related contents; the rejection of certain beliefs due to the psychic pain they cause; the coping strategies people describe; and the second order motivations related to the control of the emotional state. We believe that psychological models especially of these aspects are usually less specific and explanatory.Let us now try to synthesize some criticisms one could advance of this analysis. We will first address two core notions of the model—perturbance and self-control—and then consider more specifically the treatment of grief.PerturbanceThis notion is potentially very interesting, unless it is reduced to an information processing perspective (e.g., perturbance of attentive processes). An information processing perspective is much more limited than a motive-processing one—at least in the limitative sense of the term, as it is generally used in the psychology of cognitive processes—and is in our view insufficient for understanding human emotions and their role. This limiting interpretation of perturbance fails... (shrink)

Comparable worth is a controversial compensation strategy. In this paper, research issues that arise when employers perform point-based job evaluations, but deviate from them because of market factors, are discussed. Greater research attention to the actual operation of markets and to the consequences of conflicts in equity perceptions is encouraged.

Just a decade ago, requests by students to establish groups to support gay and lesbian students were rare and generally met with shock and confusion by school administrators and local communities. Today there are more than 1600 gay straight alliances across the country._ Standing Out, Standing Together _documents the emergence of gay straight alliances in public schools across America - from factors that have contributed to the relatively rapid spread of GSA to those that stirred controversy and posed roadblocks. Using (...) over 10 years of interviews with students, teachers, administrators and political activists; case studies; and local and national media reports, Miceli explores the personal and political stakes involved in the battles over GSAs. Although the book acknowledges and documents the harassment, abuse and problems suffered by many gay, lesbian, transgendered, and bisexual students, its primary focus is on these students as political activists, rather than as passive victims, making it a unique contribution to sociologists, educators, political activists and LGBTreaders alike. (shrink)

This paper provides an analysis of the cognitive processes implied in the ego defense known as projection. Projection is first placed in the context of the general cognitive processes of attribution and ascription. Then we address defensive projection, and identify its distinctive features. In particular, whereas general projection consists in the ascription of one's own mental attitudes to others, defensive projection implies one's rejection of the ascribed mental states, and ascription is a means for supporting this rejection. We try to (...) understand how and why ascription is functional to rejection. Then, we examine a few types of defensive projection, and identify the main components and steps in the projective process. Finally, we draw some general conclusions. (shrink)

_Background:_ Literature has documented the role of family in the outcome of chronic schizophrenia. In the light of this, family interventions (FIs) are becoming an integral component of treatment for psychosis. The First Episode of Psychosis (FEP) is the period when most of the changes in family atmosphere are observed; unfortunately, few studies on the relatives are available. _Objective:_ To explore burden of care and emotional distress at baseline and at 9-month follow-up and the levels of service satisfaction at follow-up (...) in the two groups of relatives (experimental treatment EXP vs. treatment as usual TAU) recruited in the cluster-randomized controlled GET UP PIANO trial. _Methods:_ The experimental treatment was provided by routine public Community Mental Health Centers (Italian National Health Service) and consisted of Treatment as Usual plus evidence-based additional treatment (Cognitive Behavioral Therapy for psychosis for patients, Family Intervention for psychosis, and Case Management). TAU consisted of personalized outpatient psychopharmacological treatment, combined with non-specific supportive clinical management and informal support/educational sessions for families. The outcomes on relatives were assessed by the Involvement Evaluation Questionnaire (IEQ-EU), the General Health Questionnaire (GHQ-12), and the Verona Service Satisfaction Scale (VSSS-EU). Differences within and between groups were evaluated. _Results:_ At baseline, 75 TAU and 185 EXP caregivers were assessed. In the experimental group 92% of relatives participated in at least 1 family session. At follow-up both groups experienced improvement in all IEQ and GHQ items, but caregivers belonging to the EXP arm experienced a significantly greater change in 10 IEQ items (mainly pertaining to the “Tension” dimension) and in GHQ items. Due to the low sample size, a significant effectiveness was only observed for 2 IEQ items and 1 GHQ-12 item. With respect to VSSS data at follow-up, caregivers in the EXP arm experienced significantly greater satisfaction in 8 items, almost all pertaining to the dimensions “Relatives' Involvement” and “Professionals' Skills and Behavior.” _Conclusions:_ The Family intervention for psychosis delivered in the GET UP PIANO trial reduced family burden of illness and improved emotional distress and satisfaction with services. These results should encourage to promote FIs on caregivers of first-episode psychosis patients. (shrink)

Who blows the whistle — a loner or a well-liked team player? Which of them is more likely to lead a successful opposition to perceived organizational wrongdoing? The potential influence of co-worker pressures to conform on whistle-blowing activity or the likely effects of whistle-blowing on the group have not been addressed. This paper presents a preliminary model of whistle-blowing as an act of nonconformity. One implication is that the success of an opposition will depend on the characteristics of the whistle-blower (...) and how the complaint is pursued. Specific hypotheses and general suggestions for future research and practice are offered. (shrink)

Distributed Artificial Intelligence (DAI) deals with computational systems where several intelligent components interact in a common environment. This paper is aimed at pointing out and fostering the exchange between DAI and cognitive and social science in order to deal with the issues of interaction, and in particular with the reasons and possible strategies for social behaviour in multi-agent interaction is also described which is motivated by requirements of cognitive plausibility and grounded the notions of power, dependence and help. Connections with (...) human-computer interaction are also suggested. (shrink)