Research into ethics in personal selling and sales management has increased substantially over the preceding decade by investigating complex dimensions of ethical decision-making in greater depth and with more analytical sophistication. This review of the recent conceptual and empirical literature provides insight into the extent and the direction of this knowledge, recommends managerial action, and discusses areas for future exploration. Future direction is also provided through research propositions. The type of sales practitioner investigated, the main variables examined, and (...) the key findings are summarized in an Appendix. (shrink)

Research into the ethics of personal selling and sales management has continued to increase in volume and importance. Because there is now a diversity of opinions and findings in this literature, an assessment of the status of existing knowledge is needed to provide focus and clarity. There have been no comprehensive reviews of the studies of ethics and salespeople, sales managers or sales management, despite recent attention from researchers, practitioners and the general public. The purpose of this review (...) is to comment upon the more significant research in the sales ethics field with the objective of providing insight into the extent and direction of this knowledge, to evaluate the basis upon which it is founded, and to suggest areas of exploration that may be useful for increasing our understanding of it. (shrink)

En este trabajo se estudia del amor personal humano y del amor personal divino desde la antropología trascendental de Leonardo Polo. Se indica que el amor personal humano está abierto naturalmente al mundo, a los demás, al propio hombre y, en especial, a Dios; que es creciente y que puede ser elevado. El amor personal divino es pluripersonal y está abierto al humano en su creación, elevación y glorificación. In this work we study the human (...) class='Hi'>personal love and the divine personal love according the transcendental anthropology of Leonardo Polo. We sustain that the human personal love is naturally open to the world, to others, to the self, and over all to God; that it is growing and susceptible of be elevated by God. The divine personal love is pluripersonal and is open to the man in his creation, elevation and glorification. (shrink)

There are at least three objections that are commonly made against personalist ethics. Two of those objections which I will not deal with here are that personalism has a tendency to become individualism, a view that stems from a too narrow concept of the person, and that personalism pays insufficient attention to individual, `objective' acts viewed apart from the persons who perform them. While each of these objections deserves separate treatment, I believe that they are easily resolvable on the basis (...) of an adequate and integrated exposition of personalist ethics itself.A third objection against personalist ethics, increasingly heard from specialists in the field of environmental ethics is that personalism is, or at least has a tendency to become, `anthropocentric' and is therefore ill suited to deal with environmental issues. This is based upon the suggestion that personalists automatically presume that the environment exists solely for the purpose and convenience of serving humankind and individuals. Thus, all other creatures are subordinated to human needs and desires. By corollary, something like `rights' will belong exclusively to human beings, and any notion of animal rights or the rights of the environment or a pre-existing eco-system will be categorically denied.The logical starting point for responding to a criticism of any form of ethics would be to determine what that particular form of ethics stands for. Such a determination will sometimes refer to the content of an ethic, while at other times the primary concern will be turned toward method. Thus, the description of a `natural law ethics' would highlight content, in the form of some concept of nature, be this the so-called natural world or human nature, and would emphasize the need to respect the givens of such a system to act ethically. The determination of what constitutes a `consequentialist ethics' would concentrate on method, asking how one isolates and evaluates the consequences of human activity. It is therefore immediately evident that the determination of one `ethics' as opposed to another does not necessarily address the same types of questions. (shrink)

In Polo’s anthropology, the personal transcendentals constitute the first act of the human being. To achieve an understanding of the contribution to the natural growth of the person of human actions performed in space and time, it is required to investigate how the intensity of this act can increase naturally in the context of the doctrine of act and potency. Review of the constitution of human beings in Aristotle, Aquinas and Polo and the real distinction between their ontological components, (...) together with the concept of instrumental causality served to propose an explanation of the natural growth of the person. (shrink)

Presentación del editor: "Teoría del conocimiento es la disciplina filosófica que estudia cómo es el conocer humano y cuáles son sus niveles. El conocimiento se da en planos distintos, organizados y jerarquizados: no es lo mismo ver un árbol, que recordarlo o imaginarlo, también es distinto el acto cognoscitivo que lo entiende, lo valora o lo distingue de otras realidades. Son actos diversos, más o menos intensos y elevados. Aquí se estudian los cuatro niveles del conocer humano: el sensible, el (...) racional, el intelectual y el personal. Asimismo, se estudia la verdad y la rectificación de los errores más habituales contra ella, así como los tres errores básicos contra el conocimiento de la misma: el relativismo, el escepticismo y el subjetivismo. Se resumen también las tres propuestas noéticas que más han influido en la historia de la filosofía: el nominalismo, el idealismo y el realismo. Se estudian finalmente los diversos saberes y ciencias, que responden también ordenadamente a los diversos niveles del conocimiento humano.". (shrink)

In this work we study the suggestive position of some authors who constitute an exception in the history of the philosophy in respect to the interpretation of the agent intellect, the great Aristotle´s discovery: Francisco Canals, Leonardo Polo and his disciples, because these authors put the agent intellect at the level of “ actus essendi hominis ”.

Author Benjamin Sells believes we are living in a lawless time. Although we are faced with rules and codes of conduct every day, the essence and soul has been stripped from the law. Order in the Court suggests ways to temper a system in which it seems that whoever has the most power and money wins rather than providing "liberty and justice for all." Far more than a book for or about lawyers, Sells's work focuses on issues and themes that (...) affect our culture and our everyday lives. These include: personal issues that affect lawyers, as well as many other types of professional workers, such as depression and isolation; psychological problems that affect daily professional practice; and broad, cultural issues such as communication, workaholism and the value of community. (shrink)

Salvador Piá Tarazona’s book, El hombre como ser dual is an important methodical-thematic advance in the research of transcendental anthropology as much as it does not detain its focus on human nature nor its development , but rather on th readicality of personal intimacy and its openness to transcendence.

Knee proprioception deficits and neuroplasticity have been indicated following injury to the anterior cruciate ligament. Evidence is, however, scarce regarding brain response to knee proprioception tasks and the impact of ACL injury. This study aimed to identify brain regions associated with the proprioceptive sense of joint position at the knee and whether the related brain response of individuals with ACL reconstruction differed from that of asymptomatic controls. Twenty-one persons with unilateral ACL reconstruction of either the right or left knee, as (...) well as 19 controls matched for sex, age, height, weight and current activity level, performed a knee joint position sense test during simultaneous functional magnetic resonance imaging. Integrated motion capture provided real-time knee kinematics to activate test instructions, as well as accurate knee angles for JPS outcomes. Recruited brain regions during knee angle reproduction included somatosensory cortices, prefrontal cortex and insula. Neither brain response nor JPS errors differed between groups, but across groups significant correlations revealed that greater errors were associated with greater ipsilateral response in the anterior cingulate, supramarginal gyrus and insula. This is the first study to capture brain response using fMRI in relation to quantifiable knee JPS. Activated brain regions have previously been associated with sensorimotor processes, body schema and interoception. Our innovative paradigm can help to guide future research investigating brain response to lower limb proprioception. (shrink)

This paper explores the status of language and suffering in recovery from psychosis from a transcendentally-informed phenomenological perspective. We suggest that each of these concepts can apply both to the illness itself and to the person with the illness. The relationship between the two will be one focus of this discussion. The other focus will be on the various ways in which phenomenological approaches to psychopathology have understood the nature of this relationship; a relationship characterized by different meanings of the (...) term "immanence." Drawing inspiration from a Borges poem and from Husserl's debate with Heidegger over the content of his "Phenomenology" article for the Encyclopedia Britannica, we argue that it is misleading, as well as unhelpful, to continue to focus on deficits and dysfunction while ignoring the person's hopes, strengths, assets, and agency. As long as there remains no cure for psychosis, we conclude that it is more effective to promote recovery among people with psychosis than to remain focused on reducing, minimizing, or eliminating their disorder. (shrink)

The "intellectus agens" is the zenith of the theory of the human knowledge according to Saint Thomas Aquinas. It is personal in each human being: one with the being of the human person. Separated from the body, without mixture with it, impassible and always in act. Innate cognoscitive light. It proceeds from God, and from Him it participates natural and supernaturally. Through the "intellectus agens" we are free and responsible. It permits to know everything, because it activates the different (...) human cognoscitive faculties. It uses the innate habits as instruments. It is perpetual, but after this life it will no know as now. (shrink)

In this paper it is studied the habit of wisdom according to Leonardo Polo; intellectual habit that is innate, superior to the others, solidary to the personal intellect, to whom attains as to known at the level of the act of human being, and to the others personal transcendentals.

The author, after reviewing Aquinas work and the Teachings of the Catholic Church about the cognitive statute of the virtue of Faith, argues, based on Polo's proposals on Anthropology, that is the "personal knowledge", that is, the knowledge at the level of the act of being, and not simply the "rational knowledge" what is elevated by the supernatural virtue of Faith, that God infuses in the "personal kernel" of the human being.

The purpose of this paper was to provide an example from phenomenological research of moving from rich descriptive interview data to coherent revelatory descriptions employing empathic bridges within the narrative structure of storytelling. We used transcribed data from two interviews concerning recovery from severe mental illness: one with an American woman in her early thirties, and the other with a Swedish man in his mid-thirties. Five investigators analyzed the transcribed data into individual first-person narrative descriptions according to existing empirical phenomenological (...) methods including an independent reading, identification of themes relevant to processes of recovery from severe mental illness, temporal ordering of themes meaningfully reflecting the sequence of the recounted events, and consensus development. Our findings support the use of empathic bridges as a methodological tool with the narrative structure of firstperson storytelling, as well as the viability and importance of employing this tool to better understand processes of recovery for persons with severe mental illness. (shrink)

Ethical questions rarely present themselves in an abstract manner. Situations we encounter in our daily personal and professional lives sometimes cause us to hesitate, to reflect, even for a moment, about the ethical quality of possible modes of acting or withholding action . These situations can be relatively trivial, encountered with such frequency that we do not give them much thought . However, they can also be the origin of major questions that propose clear ethical issues, but that do (...) not immediately include any indication of how we should deal with them .In some cases we can consult existing guidelines, either those which are specifically enumerated, for example by an ethics committee or an existing statement of policy, or those guidelines which are ‘commonly known’, often referred to as ‘common sense’, ‘rules of behavior’, or simply, ‘the way things are done’. Where we get the tools to evaluate ethical issues is only infrequently discussed or raised to the conscious level. And yet it is the tools that we use, the manner of approaching an ethical question, that will most likely influence the kind of response we will tend to give for an ethical dilemma.As already stated, most ethical questions arise in a context, in a situation. As a result, one can easily get the impression that the issue at hand is unique, that this ethical question is one that belongs to a particular area of life, and therefore that only an understanding that is firmly based in this specialized area is capable of responding adequately to the problem. Thus we see the growth of a number of specialized ‘ethics’ — medical ethics, business ethics, political ethics, the ethics of journalism, etc. — frequently accompanied by a specific ‘ethical code’.To the extent that the analysis of any issue, question or ethical dilemma demands that one have control of the facts of the case presenting itself, it is true that specific questions need to be approached with an adequate amount of specific competence . However, the common ground of these types of issues is their ethical nature. The question might realistically be put whether there is ‘one’ ethics which can guide us to an adequate response to most any question, or whether there are ‘many’ ethics, each specific to the area in which it is being called forth.The professional, or competent person, in any given field will tend to suggest that the ethical concerns s/he deals with can only be comprehended by someone who is thoroughly versed in that particular field. As far as comprehension of the facts is concerned, there appears to be little ground for arguing the point. Nevertheless, one could still ask about the basis upon which even the professional ethicist will make his/her judgments. Are the rules and structures of ethical codes still so specific that they apply only to one area of human behavior? (shrink)

V.E. Frankl’s ideas on suffering, death and human time are examined in this article. All three are interrelated, as they make no sense if not from the standpoint of the close bond of individual human intimacy with a personal God.

En este trabajo se estudia la humidad según L. Polo. Se sostiene que no es una virtud de la voluntad, sino una característica de la libertad personal. La voluntad pertenece a la esencia del hombre; en cambio, la libertad personal es una dimensión del acto de ser personal humano.

Teniendo en cuenta los tres niveles jerárquicamente distintos que Leonardo Polo distingue en el hombre, naturaleza corpórea, esencia inmaterial y acto de ser personal, la pobreza puede afectar a una u otra capa; y su gravedad es distinta según afecte a una u otra. Individualismo, igualitarismo, masificación, subjetivismo y avaricia son causas de ella. Son motivos de desprendimiento: adquirir la virtud, crecer íntimamente, favorecer a los demás y destinarse a Dios.

The Second Vatican Council called for a fundamental renewal of Catholic theological ethics. That project, however, has not been realized primarily because of the strong defence of a normative, act-centred understanding of morality defended by Pope Paul VI and his successor, Pope John Paul II. Reframing Theological Ethics aims to overcome that impasse by arguing for a change in the method of ethical reasoning, emphasizing the replacement of the norm of natural law with that of the human person, integrally and (...) adequately considered, and elaborating an innovative theory of virtue. The paradigm of complementary virtues presented in this book is developed for the first time and allows the ethicist to flesh out the meaning and contours of the ends or goals of ethical living and decision-making. The study concludes with suggestions about how this approach may converge with the insights of normative ethics and achieve the renewal called for fifty years ago. (shrink)

When it comes to dealing with population growth, there are a number of misconceptions about the position of the Catholic Church. Official teaching during the twentieth century gradually moved toward the acceptance of limiting family size and endorsed the concept of responsible parenthood during the Second Vatican Council. One cannot, therefore, justifiably claim that the church is against birth control. It is an entirely different matter, however, when it comes to the practical question about how a couple might go about (...) regulating fertility. Since the publication of Pope Paul VI's 1968 encyclical, an intense controversy has taken place within the church about the use of artificial contraception. Behind that controversy lies an important methodological issue. For, the traditional teaching to which Paul VI returned in his letter was based upon the presumption that it is possible to morally judge a physical, material act without any consideration of the persons who performed that act, the circumstances within which it took place, or the reasons why the act was chosen. This behavioural approach to morality stands in some contrast to the way that other moral questions are dealt with. Inflicting pain or even taking a person's life, for instance, can be justified for a good reason when one acts in a virtuous manner to instil discipline or safeguard justice. Until this methodological controversy is addressed, the problem of using artificial means to regulate fertility will not be resolved. A helpful key for solving the methodological ambiguities is to use moral language in a consistent and understandable manner. (shrink)

The central thesis, interconnected among them, proposed in this book are: 1) The person is a substance; the love is a quality and a relationship. 2) The love is a innate habit. 3) Its subject is the will. 4) Among its to aspects, to love and to be loved, the former is superior. 5) To love is the principle of all the affects.

Anthropology differs from ethics according to a hierarchy: a) its topic: anthropology deals with the human act of being, the essence and the human nature, whereas ethics subjects are limited to some dimensions of the human essence , which join the real goods by means of the human action; b) their methods: anthropology's noetical levels are higher and wider than the noetical methods of ethics.

The author, after reviewing Aquinas work and the Teachings of the Catholic Church about the cognitive statute of the virtue of Faith, argues, based on Polo's proposals on Anthropology, that is the «personal knowledge», that is, the knowledge at the level of the act of being, and not simply the «rational knowledge» what is elevated by the supernatural virtue of Faith, that God infuses in the «personal kernel» of the human being.

Siguiendo la distinción tripartina en el hombre entre naturaleza corpórea, esencia y acto de ser personal, se trata de la virtud de la pureza o castidad y sus anejas, el pudor y la modestia, con referencia al cuerpo humano, a la voluntad y al corazón o intimidad humana siguiendo el pensamiento de L. Polo.

Contemplating Suicide: The Language and Ethnics of Self Harm By Gavin J. Fairbairn Routledge, 1995. Pp. xxx. ISBN 415?10606. £12.95(pbk). Religious Transformation in Western Society. The End of Happiness By Harvie Ferguson, Routledge, 1992. Pp. xvi + 269. ISBN 0?415?02574?5. £XX.xx. Feminism and the Self: The Web of Identity By Morwenna Griffiths Routledge, 1995. Pp. 191. ISBN 0?415?09821?1. £12.99 (pbk). Faith, Scepticism and Personal Identity. A Festschrift for Terence Penelhum Edited by J.J. Macintosh and H. A. Meynell University of (...) Calgary Press, 1994. Pp. vii + 304. CAN$27.95. The Shape of Space (second edition) By Graham Nerlich Cambridge University Press, 1994. ISBN 0?521?45645?2. Logical Learning Theory: A Human Teleology and its Empirical Support By Joseph F. Rychlak University of Nebraska Press, 1994. Pp. 387. ISBN 0?8032?3904?1. £32.95 Philosophical Idealism and Christian Belief By Alan P.F. Sell University of Wales Press, 1995. Pp. x + 338. (shrink)

This paper expands the definition of gray-marketing to include some ethically problematic marketing activities and techniques used in personal selling in China. Based on this, a conceptual model of gray-marketing for a particular type of selling in which both the sellers and the buyers exhibit problematic ethics in an exchange and the associated hypotheses are developed and tested. The findings show that, first, the respondents have different ethical evaluations of different marketing practices used in personal (...) class='Hi'>selling such as giving and accepting gifts, buying and accepting meals, and offering and accepting kickbacks. Some of these practices may not be considered unethical. Second, in terms of ethical assessment, gray-marketing practiced by buying agents is more unacceptable than when practiced by sales agents. Third, a person's ethical evaluation of gray-marketing behavior, empathy for gray-marketing, and belief that gray-marketing has serious consequences, significantly affects his inclination to use gray-marketing. This paper concludes with a discussion of some possible applications of our research findings. (shrink)

Accent modification is arguably a common practice in Britain, given the often negative class-based assumptions regarding regional accents in particular. Rather than assume that accent modification is a neutral practice, however, the current study asks how accent modification can potentially impact on people’s identity. In other words, how does a consciously modified accent affect how people see themselves? To answer this, 92 British participants were involved in the study, providing questionnaire responses. The results show that while most remain neutral toward (...) the practice, over a third regards accent modification as ‘selling out’. This demonstrates how accent-based prejudice in society can be the motivating factor to modify one’s accent and, as many celebrate their natural accent, accommodation can lead to individuals feeling like frauds, suggesting that pride in one’s accent can mean for some, that, in keeping with essentialist philosophy, accent, and subsequent identity, is not to be tampered with. (shrink)

There is a legitimate trade in personalities, but what are its bounds and rules? The author is on the staff of The Independent.

There is a legitimate trade in personalities, but what are its bounds and rules? The author is on the staff of The Independent.

The goals of this study are to test a pattern of ethical decision making that predicts ethical intentions of individuals within corporations based primarily on the ethical values embedded in corporate culture, and to see whether that model is generally stable across countries. The survey instrument used scales to measure the effects of corporate ethical values, idealism, and relativism on ethical intentions of Turkish, Thai, and American businesspeople. The samples include practitioner members of the American Marketing Association in the U.S., (...) and full-time businesspeople enrolled in executive MBA programs in Thailand and Turkey. The study is positioned within a fairly new stream that assesses patterns across countries, rather than differences between them, in a way that might be called “culture free.” The results show a generally positive influence between cultural ethical values and ethical intentions. The results also indicate that the positive effect of corporate ethical values on ethical intentions is greater for managers with low idealism and high relativism. We also discuss the implications of our results for managers of international businesses. (shrink)

Shortages in the number of donated organs after death and the growing number of end-stage organ failure patients on waiting lists call for looking at alternatives to increase the number of organs that could be used for transplantation purposes. One option that has led to a legal and ethical debate is to have regulated markets in human organs. Opponents of a market in human organs offer different arguments that are mostly founded on contingent factors that can be adjusted. However, some (...) authors have asked the question whether we still have a reason to believe that there is something wrong with offering human organs for sale for transplantation purposes, even if the circumstances under which the practice takes place are improved. One prominent argument regarding this appeals to the notion of human dignity. It is argued that organ selling violates human dignity. This paper presents a systematic discussion of dignity-based arguments in the organ selling debate, and then develops a social account of dignity. It is argued that allowing the practice of organ selling inherently runs the risk of promoting the notion that some persons have less worth than others and that persons have a price, which is incompatible with dignity. The approach is defended against possible objections and it is shown that it can capture the notion that autonomy is linked to human dignity in important ways, while dignity at the same time can constrain the autonomous choices of persons with regards to certain practices. (shrink)

This paper presents a discussion of my personal experiences of selling a family farm and analyses those experiences using the layered account form of autoethnographic writing. I describe how the cultural influences from family farming led me, a farmer’s son, to also become a farmer, why farmers may choose to continue in their occupation sometimes against increasingly negative economic pressures, why I continued farming for as long as I did, and the thoughts and feelings associated with my decision (...) to sell my farm and exit the industry. I discuss the emotions that I experienced and place them in a theoretical context that makes them more understandable to others. Because this paper examines the effects from my decision to retire from farming it makes a contribution to the limited literature on farmers’ retirement. (shrink)

This article defends Richard Titmuss''s argument, and PeterSinger''s sympathetic support for it, against orthodoxphilosophical criticism. The article specifies thesense in which a market in blood is ``dehumanising'''' ashaving to do with a loss of ``imagined community'''' orsocial ``integration'''', and not with a loss of valued or``deeper'''' liberty. It separates two ``domino arguments''''– the ``contamination of meaning'''' argument and the``erosion of motivation'''' argument which support, indifferent but interrelated ways, the claim that amarket in blood is ``imperialistic.'''' Concentrating onthe first domino argument (...) the article considers theview that monetary and non-monetary meanings of thesame good can co-exist given the robustness of certainkinds of relationship and joint undertakings withinwhich gifts can figure. It argues that societalrelationships are vulnerable or permeable to theeffects of the market in a way that those constitutiveof the personal sphere are not.General, more broadly political questions remainunanswered but the core of Titmuss''s original andchallenging argument remains and can be presented ina defensible form. (shrink)

. This study measures social desirability bias (SD bias) by comparing the level of discipline sales managers believe they would administer when supervising unethical selling behavior with the level of discipline they perceive other sales managers would select. Results indicate the presence of SD bias; the sales manager respondents consistently claimed that they would be stricter while their peers would be more lenient. Using an analytical technique that takes social desirability bias into account, it appears that sales managers use (...) of discipline is affected by the sales performance of the salesperson being disciplined resulting in more lenient discipline for top sales performers. In addition, the more lenient treatment for top sales performers persists even when there is a pattern of a prior ethical infraction and the existence of an explicit organizational policy proscribing the act in question. Sales managers believe that, like themselves, others would be stricter when an unethical act is committed for the second time but not as strict as they personally would be. A within-subjects interaction effect indicates more SD bias under the condition of the unethical act being committed for the second time. (shrink)

In his recent book, Until Justice and Peace Embrace, Nicholas Wolterstorff claims that in ethics there exist “sustenance rights,” also called “positive rights,” which demand that people be provided the requirements of productive social living, including food, clothing, shelter, healthful environments, and elementary health care. I defend Wolterstorff’s claims against attacks by social theologian Richard John Neuhaus, who argues in effect that to grant sustenance rights implies both personal and theoretical acceptance of an unreasonable obligation which I call the (...) Duty of Sacrifice (DOS) to transfer all one’s wealth to meet those needs, a charge which Wolterstorff interprets as a demand that he sell his house. (shrink)

Introduction. The development of online marketing in social networks creates unique opportunities for personal selling. Especially these opportunities are manifested in online education when they buy a brand of an expert with experience in a particular field. That is why a competitive space is being formed in the Instagram social network, where a personal brand acts as a product or service. -/- Materials and methods. Studying the effectiveness of promoting a personal brand in social networks based (...) on the Instagram platform was chosen to have great visual opportunities for self-presentation. As part of the collection of empirical material, two methods were used: a survey (N-200) and content analysis of three blogger accounts with high rates of activity and popularity. -/- Results and discussion. Content analysis of bloggers showed that an algorithmic feed on a social network allows bloggers to control the content. To help them, Instagram provides statistical data on user reach, thereby capturing trends in the movement of the blogger’s audience. The main task of a blogger is to combine real and “virtual” images so as not to lose consumer confidence. A survey of social network users confirmed the importance of a personal brand for them. The survey also made it possible to identify the most popular audience requests that they expect from bloggers and their accounts: valuable reviews and recommendations, case studies and author’s solutions, storytelling, blogger’s reflections and motivating messages, live broadcasts, and stories are important. -/- Conclusions. The results obtained underline followers’ high level of interest in the bloggers’ personal brand on Instagram. The study results show that the most significant number of those involved (those who give feedback and are constantly involved in interaction with the account) is where the formation of a personal brand is built to a greater extent on the emotional level of perception of the individual. (shrink)

BackgroundEgg donor agencies are increasingly being used as part of IVF in the US, but are essentially unregulated, posing critical ethical and policy questions concerning how providers view and use them, and what the implications might be.MethodsThirty-seven in-depth interviews of approximately 1 h were conducted – with 27 IVF providers and 10 patients.ResultsClinicians vary in their views and interactions concerning egg donor agencies, ranging widely in whether and how often they use agencies. Agencies may offer egg recipients increased choices, but (...) raise ethical and other concerns regarding respect for donors as individuals, potential harms, justice, and donors constituting a vulnerable group. The quality of agencies appears to vary considerably, from acceptable to problematic. Agencies’ medical and psychological screenings of donors can range, and be minimal. Not all agencies adequately track donors’ prior numbers of donations, or share the relevant records with clinics. Clinics may find that potential donors have genetic mutations and medical problems about which they were unaware. Yet agencies and clinics do not provide care for such donors, generating stress. Dissemination of donors’ personal data can potentially threaten confidentiality. Questions emerge of whether increased monitoring/oversight of agencies may be beneficial.ConclusionsThese data, the first to examine providers’ views and interactions regarding egg donor agencies, suggest wide variations in quality and use of agencies, and have critical implications for practice, policy, education and research. Given the potential limitations of the current model of self-regulation of agencies, the present data suggest needs to consider stronger professional guidelines or possible governmental regulations to establish, require and enforce higher standards for agencies to follow, regarding advertising to potential donors and recipients, arranging for appropriate informed consent concerning risks and benefits involved, and for quality control. Appropriate informed consent should be obtained from potential egg donors, including the fact that they may learn about mutations or medical problems about which they were unaware, but for which they will not receive treatment as part of this process. Enhancing understanding among the public-at-large about what egg donation entails may also be helpful. (shrink)